ALL LEARNING
Learning library
Choose one skill to practise. Search by tool or task.
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36 learning options found
Office
Microsoft Essentials
Build a foundation across Outlook, Teams, shared files, Word, Excel and Copilot Chat.Whole course: 65 min · 26 activitiesChecking progress…OpenExcel beginner
Enter data, use formulas and make a clear report.Whole course: 78 min · 11 lessonsChecking progress…OpenExcel intermediate
Use IF, lookups, charts and PivotTables.Whole course: 64 min · 10 lessonsChecking progress…Excel Intermediate programme
Count orders, check a list and build a chart in a practice workbook.Full day · 16 lessonsOpenExcel advanced
Clean data with Power Query. Check formulas and totals.Whole course: 80 min · 10 lessonsChecking progress…OpenExcel shortcuts
Find a shortcut. Try it with sample data.Whole course: 18 min · 4 lessonsChecking progress…OpenSharePoint 101
Checking progress…OpenOutlook 101
Find mail, organise your inbox, plan a meeting and spot suspicious messages.Whole course: 44 min · 7 lessonsChecking progress…OpenPlanner in Teams
Choose the right plan, identify owners and deadlines, and check progress and evidence before completing work.Whole course: 21 min · 6 lessonsChecking progress…Data
Database Basics
Read tables, understand keys and check what a result means. Start here before either SQL course.Whole course: 18 min · 6 lessonsChecking progress…OpenOracle SQL
Read simple Oracle SELECT queries with prepared enquiry data. Suggested first step: Database Basics.Whole course: 24 min · 7 lessonsChecking progress…OpenSQL Server with SSMS
Recognise SSMS, check an approved connection and read safe SQL Server queries. Suggested first step: Database Basics.Whole course: 22 min · 6 lessonsChecking progress…OpenPower Query basics
Practise one safe data task at a time.Whole course: 21 min · 6 lessonsChecking progress…OpenData quality checks
Practise one safe data task at a time.Whole course: 21 min · 6 lessonsChecking progress…OpenPower BI basics
Practise one safe data task at a time.Whole course: 21 min · 6 lessonsChecking progress…OpenPower Apps basics
Distinguish displayed values, data writes and app-release permissions.Whole course: 21 min · 6 lessonsChecking progress…OpenPower Automate basics
Identify triggers, conditions, approval outcomes and safe checks before a retry.Whole course: 21 min · 6 lessonsChecking progress…OpenDashboard Design for Managers
Choose useful measures, highlight exceptions and check labels, scales and freshness before acting.Whole course: 24 min · 7 lessonsChecking progress…OpenPower Query in Practice
Combine an approved file set, investigate exceptions, reconcile controls and verify a repeatable monthly report.Whole course: 25 min · 7 lessonsChecking progress…OpenBuilding audit-friendly solutions
Reconcile totals, explain changes and retain enough evidence for another person to repeat and review a result.Whole course: 24 min · 7 lessonsChecking progress…Build a report you can trust
Clean data, check a refresh and keep a Power Query recipe.AI
AI basics
Recognise useful AI assistance, unsupported claims and work that needs an authorised human.Whole course: 21 min · 6 lessonsChecking progress…OpenCopilot 101
Check meeting actions, improve a draft email and understand a formula.Whole course: 44 min · 7 lessonsChecking progress…OpenCopilot in Excel 101
Tidy fictional enquiry data, check a formula, build a summary and explain a chart.Whole course: 39 min · 7 lessonsChecking progress…OpenCopilot in Word
Write a clear prompt, preserve source facts and review a Word draft safely.Whole course: 20 min · 6 lessonsChecking progress…OpenCopilot in SharePoint
Checking progress…OpenPlanner Agent
Use the right Planner Agent experience and keep scope, evidence and human approval clear.Whole course: 21 min · 6 lessonsChecking progress…Security
Suggested learning paths
Learning paths Office basics · Reporting analyst · AI at work
Follow the numbered courses at your own pace. Your existing progress counts in every path.
Office basics
Build confidence with everyday files, messages and teamwork.
6 courses · About 277 min
Checking saved progress…
Open first course →Reporting analyst
Prepare clean data, build a report and explain the result.
7 courses · About 254 min
- Excel beginner
- Excel intermediate
- Data quality checks
- Power Query basics
- Power Query in Practice
- Power BI basics
- Dashboard Design for Managers
Checking saved progress…
Open first course →AI at work
Give clear instructions and check AI-assisted work before using it.
6 courses · About 165 min
Checking saved progress…
Open first course →Real-life learnings
Lessons from company finance, SiteTick, G9, AI and everyday admin. Practical checklists, organised into five folders.
Practical workshops
Build useful pensions administration plans with fictional examples and guided tasks, not quizzes.
Pensions dashboards
25 minutesBuild a pensions administration strategy
80 minutes · No quizFix a pensions admin process
50 minutes · No quizBuild a trustworthy management dashboard
50 minutes · No quizDesign a safe automation for pensions administration
50 minutes · No quizWork on paper or in approved Word documents. Optional Copilot prompts are examples to review, not connected tools. Workshop progress is not tracked.
Excel learning path
Beginner → Intermediate → Advanced. Use shortcuts at any stage.
Steps use Microsoft 365 Excel on Windows. Mac and web differences are labelled. All practice data is fictional.
Practise in a new workbook before using work data. No VBA is needed. This course does not certify your skills.
Find an Excel shortcut →Additional resources: reporting and pensions
Tableau guides
- Use a dashboard — filters, sorting, tooltips and data.
- Export a report — choose the right sheet, filters and CSV, Excel or PDF format.
Heywood Insights
- Product overview — pensions reporting; not a user manual.
- Customer training case study — describes workshops; not the training material.
Features and exports depend on your role, version and configuration. Follow local data-handling guidance. Training does not fix server performance.
Pensions: member guidance
- NILGOSC member guidance — Northern Ireland LGPS benefits and life events.
- LGPS member guide — England and Wales only; different scheme rules apply in Northern Ireland.
- MoneyHelper pension basics — general UK explanations and impartial guidance.
Pensions: work and tax references
- The Pensions Regulator: roles and responsibilities — public-service governance; check jurisdiction-specific requirements.
- HMRC pension tax guidance — UK contribution tax relief and allowances.
External references, checked 18 October 2026. General information, not personal financial advice or endorsement of this site. Confirm current rules with your scheme or a qualified adviser. Optional reading does not affect course completion.
Saving, privacy and help
Courses save completion in an anonymous profile. Wait for “Progress saved” before leaving. Keep your recovery code private to resume elsewhere.
Practical paths save in this browser. Downloaded files stay on your computer. Workshops do not track progress.
Use fictional information only. These lessons do not send email or change Microsoft work files.
Your summary records self-reported practice, not accreditation. Earlier browser progress can be imported explicitly. Follow your organisation’s guidance for real work.
Essentials reference sheet →